The rule
Licensing and insurance for the work you do are your own responsibility as an independent contractor. The platform's Damage Claim Protection is a separate thing — it's not a substitute for any state or local license your work requires. If a job or add-on needs a license you don't hold, resolve that before you start the job, not after.
The platform does not require or verify any state or local license your work may need — carrying and maintaining the right license is on you. Our own vetting process is a background check, equipment confirmation, and agreement to our damage/quality policies — not a review of your professional license. Damage Claim Protection, a separate $1.50 fee on each completed job, covers damage to a customer's property during service.
Why it matters
Licensing requirements are state and local, and they vary — check your own state and municipality rather than assuming one national rule. A state pesticide-applicator license is required in most states for chemical or weed treatments; some cities require a local business license.
What counts as a violation
Performing add-on or treatment work that requires a license you don't hold — the gap usually shows up on add-on service quotes.
Consequences
If part of a job requires a license you don't hold, don't attempt that portion — decline a quote you're not licensed for, or drop a job you claimed on its own, instead. For an add-on on a customer you already mow, contact Pro Support in the app. We don't verify or track your licensing status, so there's no platform check catching this for you — any real exposure from doing unlicensed work sits with your state or local regulator, not with us.
What to do instead
Before accepting an add-on that needs a license: Check only the services you're licensed for and actually do. Most states require a pesticide applicator license for chemical or weed treatments, so leave those unchecked in Skills and Services until you have one. Then check whether the add-on requires a state or local license you don't hold. If it does, decline the quote. If you claimed a job on its own that needs a license you don't hold, drop it: on the job, tap "View Job Details," then the three dots next to the service, then "Remove property from schedule." If it's an add-on for a customer you already mow, contact Pro Support in the app. Have the customer's address ready.
Already on-site? Do only the parts you're licensed for.
Was this article helpful?
Thanks — glad it helped.