Getting started
Getting a new Pro from signup to their first job.
7 articles
Every Pro completes a criminal and identity background check through Checkr, our third-party provider. It's triggered after your first job — not at…
Completing your business profileYour Business Profile, edited from Settings → Business Profile. No website field on this screen. Bio — what customers read to learn about you and your…
Keeping your skills and services accurateYour list is for the services you actually do. Skills and Services shows two lists: categories you're already signed up for, and categories…
Managing your crewIf you run your business with a team, you can add secondary crews under your account — each crew member gets their own login and a scoped app experience…
State licensing and insurance requirementsLicensing and insurance for the work you do are your own responsibility as an independent contractor. The platform's Damage Claim Protection is a…
Understanding a non-solicitation warning emailTwo different emails mention the no-poaching policy, and they mean very different things. Here's how to tell them apart. The general reminder goes to…
Your starting points and where you get jobsYour starting point decides which jobs you're offered — the address the app treats as where your day begins. There's no service-area setting and…
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