The question
Your starting point decides which jobs you're offered — the address the app treats as where your day begins. There's no service-area setting and no radius slider; Settings labels the control "Starting Point (original service area)."
How it works
The app measures every job against that address or the jobs already on your route that day. That's what decides which offers reach you.
If a day has no starting point set, the app falls back to your business address, then your profile address.
What you control
One starting point per weekday, seven in all. Giving a day an address closer to where you want work is how you shift that day's offers — there's no separate "add coverage" feature. Steps and screens: Setting up your starting point.
Most offers are within about 15 miles of your starting point or the jobs already on your route that day. It isn't a hard line, so some can come from further out.
Only you can change it. Support can see your setup and tell you what's there, but can't add or move a starting point for you.
Extra crews don't widen your coverage. Only your main crew's starting point drives distribution distance.
Declining a job that's too far is safe. It won't affect your rating, your completion rate, or your cancellation rate — the job goes to another Pro.
What to do
- Open the menu (three lines, top left), tap Settings, then Starting Point.
- Check which weekdays have an address and which don't.
- Give any day you want different work a starting point closer to it.
- Pick "One starting point for all work days" or "Different starting points by work day."
- Tap the pencil next to the address or the day and pick the new address from the list. For a single day, tap Apply.
- Tap Save.
During signup: on your dashboard, tap "Add your work area" under "Build a winning profile." Set the address your day starts from, then tap Save.
What you need to know
- Starting Point — the control, labeled "Starting Point (original service area)" in Settings. One per day of the week, up to seven.
- Your starting point address — anything you choose. It doesn't have to be home; use wherever you actually start that day.
- Distance from it or your route — what decides whether a job reaches you.
If something goes wrong
Not getting jobs? Check your starting points first. Does the address on your Starting Point screen in Settings still match where you start your day? Low volume often reads as a broken app when it's a coverage setting.
A customer nearby says another Pro has been coming, but you never saw that job? Offers go by your starting point or the jobs already on your route that day, not by wherever you happen to be.
Offers 40 miles out? Decline them — it won't affect your rating, your completion rate, or your cancellation rate. If it keeps happening, it's usually the distance rules in an area with fewer Pros than jobs, not something set wrong on your account.
Support couldn't widen your area? There's no setting to widen your area. Your offers go by your starting point and the jobs already on your route. If you want work closer to somewhere else, change your starting point.
Your outcome
Starting points that match where you actually work mean the offers you see are worth taking.
Was this article helpful?
Thanks — glad it helped.