When this applies
This applies when you're setting up your account, or your regular starting location has changed — you moved, your route shifted, or you want to adjust where you work from on certain days. Your starting point is where the app assumes your day begins; it uses that location to estimate drive time and decide which jobs to offer you and in what order. A starting point doesn't have to be a property — an address, a street corner, or a landmark all work.
What to do
During signup, the same screen is "Add your work area" under "Build a winning profile."
Setting one starting point for every work day:
- Open the menu (three lines, top left), tap Settings, then Starting Point.
- Choose "one starting point for all work days."
- Tap the pencil next to the address, pick the new one, and tap Save.
Setting a different starting point per weekday:
- Open the menu (three lines, top left), tap Settings, then Starting Point.
- Choose "different starting points by work day." This mode only shows the days you're already set up to work.
- Tap the pencil next to a day, pick the address from the list, and tap Apply. Repeat for each day you want to change. At least 3 days need a location.
- To start a day from a spot with no street address, tap the pencil next to the day, then tap Select on map and drop the pin where you start. The address shown is just the closest one nearby; offers go by where the pin is. Tap Confirm, then Apply.
- Tap Save.
Updating an existing starting point:
- Open the menu (three lines, top left), tap Settings, then Starting Point.
- Tap the pencil next to each day that needs to change, pick a new address from the list, and tap Apply.
- Tap Save. Days you don't change stay as they are. A day drops only if it's unchecked when you tap the pencil next to "General work days." To bring it back, check it, tap Apply, then tap Save.
What happens in the app
Everything happens on the Starting Point screen (menu > Settings > Starting Point), where you choose "one starting point for all work days" or "different starting points by work day," and set the location(s). "General work days" is a row on that screen, and its pencil opens the day picker.
Key facts
- You must be available at least 3 days a week to work with us, so at least 3 days need a starting point configured — the app won't save your setup with fewer than 3 days, and it's part of completing this onboarding step.
- Days you don't change stay as they are. A day drops only if it's unchecked when you tap the pencil next to "General work days." In "one starting point for all work days" mode, there's no Apply step: tap the pencil, pick the new address, and tap Save. In "different starting points by work day" mode, tap Apply to confirm each day. Apply alone doesn't save anything, so tap Save when you're done.
- The app automatically created a starting point for all 7 days from your business address when you signed up, so you may already have one without ever opening this screen. Onboarding walks you through this screen anyway — you confirm and save it there as part of signing up, not as a separate task afterward.
- If a given day has no specific starting point set, the app falls back to your crew's business address, then your account address.
- Most offers are within about 15 miles of your starting point or the jobs already on your route that day. It isn't a hard line, so some can come from further out. Your starting point decides where your offers come from, not how many you get. Set it where your day actually starts.
- There's no setting to stop offers for one day. You can decline any offer that doesn't fit.
- Offers go by your main crew's starting point. On the Starting Point screen, select your main crew, change its address, and tap Save.
- Changing your starting point only affects future job offers — it has no effect on jobs you've already claimed.
How you'll know it's done
You've completed this step once you've saved a real location for at least 3 days — you'll see your starting point(s) on the Starting Point screen.
Not getting many jobs? Check that your starting point reflects where you actually start your day, and update it if it doesn't. If it's accurate and offers still seem low, contact Pro Support — moving your starting point around isn't a reliable way to bring in more work.
Getting offers in places you can't realistically service? That usually points to an outdated or incorrect starting point — update it to reflect where you actually start your day.
A day you'd set before is missing after saving? A day drops only if it's unchecked when you tap the pencil next to "General work days." Check it again, tap Apply, then tap Save. Days you don't change stay as they are.
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