Finding & claiming jobs

Everything a Pro decides before a job is theirs, plus the settings and limits that control what gets offered and how much they can take on.

8 articles

App notification setup

Job alerts need two switches on: the in-app "Push Notification" switch under "Job Notifications" and your phone's own…

Browsing and declining available jobs

New job offers appear on your Available Jobs map. Most are within about 15 miles of your starting point or the jobs already on your route that day. It…

Claiming more than 10 jobs in 24 hours

Your 10th claim in any rolling 24 hours starts a 48-hour pause on your job offers and claiming if you're on Intro, Red, Bronze, or Disengaged. No…

Deciding whether to claim a job

Decide before you tap "Send Message & Claim Customer" — a skipped job costs you nothing, but a job you claim and can't complete costs…

How many jobs to claim in a day

There's a cap on how many jobs you can have on your schedule for a given day of the week, and your tier sets it: Platinum 20, Gold 15, all other…

Setting up auto-placement

Auto-placement claims eligible mowing jobs for you, so there's no offer to accept: the job is already yours. We send you a notification that a job…

Setting up your starting point

This applies when you're setting up your account, or your regular starting location has changed — you moved, your route shifted, or you want to…

What’s different on a first visit

A first visit is your first time at a new customer's property, and it sets the tone for the whole relationship. It's the customer's first…