Doing the work right

Close and latch every gate on every job, and check for pets before you enter and before you leave. When a gate is left open, a pet can get out, and…

Blowing is the last step of every visit, after mowing, edging, and trimming. Clippings go back onto the lawn — never onto hardscape, into the street, or…

Edging is the line where your mow meets a hard surface or garden bed. Soft edging (string trimmer, vertical) is included in every mow. Hard edging (a…

A cut that follows your customer's instructions, with no scalped lawn and no uncut strips. Three things decide cut quality on every visit: height…

You find toys, hoses, furniture, or other personal items in the yard before or during a mow. Walk the whole service area before you unload, including a…

Trimming is cutting grass the mower can't reach — fence lines, tree bases, posts, walls, under decks, around any fixed obstacle. Edging is different…