Photos & job records

This guide walks through the full completion flow for a job — arriving, taking photos, doing the work, and marking it complete — and what to do if…

Every job starts this way: let the customer know you're on the way, check the address when you arrive, tap Start Job, then take your before photos…

When a customer disputes a job and you go back to fix it, the app asks for at least one after photo before you can complete the fix. $7 comes out of the…

This covers what to do and what to expect on your first actual service, from reviewing the job card to marking the job complete. Review the job card so…

When a property needs cleanup or leaf removal before you can do the scheduled job, you quote that work on-site and the customer approves it before you…

Use this when you notice work beyond the scheduled job — overgrown shrubs, a bare patch, a cleanup — that a customer might want done. This is what's…

This covers non-mowing required-service quotes — Cleanup and Leaf Removal: what photos you need, and the rule that decides whether the job even gets…

Take photos of the property before you start work. The app asks for before and after photos on your first mow for a customer, every visit of a job that…